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New User Guide

Registration Guide
Order Guide

Registration Guide

How to register on huwder.com?
Click the second icon at the top, and click the “start here” to create an account, fill in the registration information(Name, Email, Password, Country), and click “Create my Account”. Please use your frequent email so we could reach and send notifications in the future. Or sign in with Facebook/Google account.

how to creat account

new user guide-create an account on huwder.com
Account Setting

How to change the E-mail address?
Sign in to your account, click “Account Settings” on the left. Fill in your Existing Password and New E-mail Address and Click the “Save” button.

How to change the account password?
Sign in to your account, click “Account Settings” on the left. Fill in your Existing Password and New Password and click the “Save” button.

What is the newsletter?
The newsletter is a Free email containing Extreme Discount Coupons, offers, promotions, and new products.


Order Guide

I have questions about the detail of a product?
If you have any questions about a product, please contact the seller via email or live chat by using a personal message. You can click “Have a question” on the product page to write your question and send it to us, we will reply as soon as possible. You can check the message on the “Message” on "My Account".
Or click the icon of the right side at the bottom, contact our sales by Whatsapp, E-mail or Skype.


How to place orders?
Choose your requirement on the product page, and click “ADD TO CART” to the shopping cart, you can see your cart's details, then click “Check Out” to the page of place order. Please write down your Email address, shipping address, Click “Paypal” button to pay by PayPal or click "Credit or Debit Cards" to pay by your cards. After clicking "Place Your Order", you will be redirected to Credit or Debit Cards to complete your purchase securely.

After payment, you will get an email showing your order detail information.

Note:
Please make sure you check the product specifications before placing orders, such as the AC plug, color and more.
Once the order has been paid, you are unable to change the shipping address, you can contact our sales to send the updates.
Click here


how to order on huwder.com
You can click the underscore to calculate the shipping cost to your country with different shipping methods.

If you have already signed in to your account, you can click the box below the coupon code to choose which coupons you use, the box will show the coupons you have.
Meanwhile, you can write the codes you get, and "Apply".
Don't forget to click the "Apply".


Please use your frequent email and fill correct shipping address
Please write your frequent email address and correct shipping address, please check your email address is right before placing orders. We will contact you via email if your orders have something.
Payment methods
After checking the product and information, you can choose to pay via Paypal or credit cards.

After you finished the payment, you will receive an order detail mail from our system automatically.



Why I haven't received the order detail email from huwder.com?
Please check your email box carefully;
Please check your trash box and spam folder. If still nothing, please contact our sales related to your order.

How do I cancel an order?
Please contact our sales to cancel it, all orders can be canceled before shipped out.
Note: You can only cancel an order before the seller ships it out.

Can I change order details such as color, etc?
Please contact our sales to change the details for you before this order is shipped.
Note: You can only change the order before the seller ships it out.

How do I track my order?
Two ways:
1. Check our automatic email notification on your email box;
2. Sign in to your account and view the tracking code.


All tracking numbers via DHL can be tracked on https://www.dhl.com/global-en/home.html
All tracking numbers via YunExpress tracked on https://www.yuntrack.com, https://www.17track.net/en or https://www.aftership.com/couriers/yunexpress