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Wholesale FAQ

1. Are you a trader or a factory?

We are factory, huwder.com is the official website of Hongda Shun Technology Co., which was established in 2004 as a factory, producing electronics from replacement adapters to all kinds of USB Chargers. We have over 16 years of experience in research and development in chargers.

2. Do you support OEM or ODM?

Yes, we do OEM and ODM orders. Welcome to inquiry, we have professional R&D teams, and we constantly release new products every month, also if you have any good ideas, contact us, and let us make them come true for you!

3. What’s your MOQ?

For the bulk orders, generally, our MOQ is 500pcs~1000pcs, but the retail order is 1pcs. The price depends on the quantity.
Even if the page shows that the MOQ needs 1k, try to contact us if you need less than 1K(maybe we can support it).

4. Can I get a free sample from you?

Yes, we support free samples, but need you to pay it first, and we will deduct sample expenses on your bulk orders.

5. Do you accept trial orders?

Yes, trail orders are welcome.

6. How long do I get the quotation?

We usually send the quotation to you within 24 hours after we received your inquiry. Please write down your interested models, quantity, colors, and your demand, such as whether need to print your logo, custom the package into the inquiry, more specific info is more convenient for us to send you the correct price. Thank you very much.

7. How long can I expect to get the sample I needed?

The samples will be sent out within 3 business days after we received the cost of your samples from you, and the tracking number and tracking website will be sent to you for the first time.
P.S, the OEM sample will need more days.

8. What about the lead time for mass products?

Honestly, it depends on the order quantity and the season you place the order. But as a professional manufacturer we can always achieve your deadline, about 15-25 days. Contact us to learn more.

9. What about the warranty of your products?

All products are 12 months warranty.

10. What are your payment terms?

T/T, West Union, Paypal. Paypal for the sample fee. But L/C at sight is also acceptable for very large sums.

11. Why did I choose you as my vendor?

1.ISO9001 factory, specialize in the chargers for over 17 years;
2. All products passed the certificates of CB GS UL cTUVus CE FCC RoHS PSE SAA KC KCC, etc.;
3. Our QC team assures the products' quality, all products 100% passed more than 5 times the strict quality inspection before shipment.
4. Professional R&D team, offer OEM/ODM services, meet your custom design requirement. Released new products every month, our R&D teams have rich experiences;
5. Offer competitive price, superior material with favorable price, various products must meet your needs.
6.24/7 services, professional sales teams make you have a satisfying purchase.

12. Can I visit your factory?

Of course, welcome to contact us for visiting, our office and factory is on the same address.